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Returns

If you wish to return your product, we offer our customers two options:
  • Standard Australia Post Returns
  • ParcelPoint Returns
For Standard Australia Post Returns, please be sure your return meets the above qualifications and visit your local Australia Post store or outlet.
ParcelPoint is a parcel drop off service available across Australia. You can return parcels up to 10kg in weight and 120cm cubic dimensions in size. Cost for ParcelPoint Returns:
  • Eastern Seaboard $6.90
  • SA $7.90
  • WA $8.90
Once you’ve dropped off your parcel and it’s been scanned at the ParcelPoint store, you’ll be sent a receipt via email. You can contact ParcelPoint for queries about cancelling your booking or not being able to print the returns label. You can email support@parcelpoint.com.au or call 1300 025 639